Contact customer support

Need help? Get quick solutions with our team.

Need urgent help now? Contact us by WhatsApp or phone for the fastest response

Please contact us using one of the options below

Choose what works for you. We’re here to assist.

WhatsApp

Need a quick reply? This is the fastest way to reach us.

Chat directly with our team on WhatsApp in your language.

WhatsApp us on +31 (0)85 124 95 15

The BridgeSync support team typically responds to WhatsApp messages within 30 minutes during business hours.

Phone

Prefer to talk to someone directly?

Call us for personal help and advice in English or Dutch.

Call us on +31 (0)85 124 95 15

Opening hours:

The office is open Monday to Friday, 9.00–17.00.

Sat–Sun: Closed.

Contact us by email

For detailed questions

For technical questions, email us and we’ll reply in your language.

support@bridgesync.io

We\'ll get back to you within 24 hours, Monday to Friday.

Instant Answers

Save time by checking these quick fixes first. Here are answers to the most common questions about BridgeSync.

How quickly does BridgeSync install?

The BridgeSync Setup Wizard guides you through installation in under five minutes.

Is my data processed securely?

BridgeSync implements EU-hosted infrastructure and strict GDPR-compliant security protocols to protect your data.

Can I try BridgeSync before buying?

Try a 14-day free trial with full features, no charge.

Which WooCommerce and WordPress versions are supported?

We support WooCommerce 9.5 and later, as well as WordPress 6.5 and later. We regularly test with the latest releases.

What happens if the synchronisation fails?

BridgeSync has built-in fallbacks and error detection. You\'ll receive immediate alerts, and our team will assist you promptly.

Can I cancel at any time?

Yes. Cancel anytime. No long contracts or hidden fees.

Didn't find what you were looking for?

Just ask our team for help

Our service guarantees

Fast response times.

WhatsApp within 15 minutes; email within 24 hours.

Get direct access to our engineers.

Contact our engineers for expert support.

Get support in your language via email.

If something goes wrong outside office hours, don\'t worry, we\'re here to help you.

We're also here for urgent issues.

Contact us on WhatsApp any time, day or night, if you have an urgent issue.