PDF Invoices, Credit Notes & Packing Slips for WooCommerce
Generate professional PDF documents for your WooCommerce orders and attach them to customer emails.
Quick Start (3 steps)
You can easily send PDF documents with WooCommerce emails, and you don\'t need any technical skills to do it.
Install and activate the plugin
- * Install the plugin via Plugins → Add New or by uploading the BridgeSync .zip file.
- * Activate to launch the setup wizard.
Select a template and add your branding
- Pick a layout: Default, Basic, or Modern. Default works well for most stores and has a balanced design. Basic is great if you want something simple, while Modern gives your documents a fresh, up-to-date style.
- * Add company details and logo.
Enable email attachments
- Enable email attachments. Tick the boxes for "Attach PDF invoice" (attaches invoice to all order emails) and (if necessary) "Attach PDF credit note" (includes credit note for refund emails) in the setup wizard.
- Place a test order to confirm the PDF attachment.
Tip: Use a single test order to verify the invoice, credit note, and packing slip before you go live.
Requirements & Compatibility
- WordPress 6.4 or higher
- WooCommerce 9.0 or higher
- PHP 8.1 or higher
- WP‑Cron enabled (for scheduled tasks)
- Valid BridgeSync licence
Note: Your site must be able to reach our services over HTTPS to generate PDFs.
Setup Wizard (6 steps)
1) Licence
Enter your licence key to unlock all features.
2) Templates
Choose a layout (Default, Basic, or Modern) for your documents.
3) Branding
Add your company details and logo to ensure every PDF looks professional.
4) Email
Attachments are enabled for PDF invoices and credit notes. Packing slips are available upon request.
5) Automation
Choose when documents are created (e.g., when an order is completed or refunded).
6) Numbering
Set your invoice number format (e.g., prefix/suffix/length) and choose to reset yearly if required.
Common Tasks
Send invoices automatically
- Open the Setup Wizard → Email.
- Enable "Attach invoice to customer emails".
- Place a test order to confirm PDF attachment.
Create a packing slip
- Open the order in WooCommerce → Order actions.
- Click "Generate Packing Slip (BridgeSync)".
Create a credit note
- Create a refund in the order.
- 1. Use the "Generate Credit Note (BridgeSync)" order action.
Change the invoice number format
- Open the Setup Wizard → Numbering.
- Set your prefix, suffix, and length, and choose a yearly reset.
Preview a document
- Use the preview option in the BridgeSync settings to see how your PDF invoices and other documents look.
- Check your logo, company details, and totals before sending to customers.
Frequently asked questions
Where are my PDFs saved?
They are saved in your WordPress uploads folder (wp-content/uploads), so you can download them later.
Why is the PDF not attached to emails?
Enable attachments in the Email step and make sure your store can send emails successfully.
What is a credit note?
A credit note is a document that records a refund or negative adjustment against a previous invoice.
What are UBL and CII, and do I need them?
UBL and CII are electronic invoice formats that include structured data. Some businesses and public bodies require them for automated processing and compliance. If you do not have this requirement, you can ignore this option.
Can I change the file name?
Yes. You can configure the file names for invoices and other documents in the plugin settings.
Glossary
Invoice
A document listing the products or services purchased and the amount due.
Credit note
A document that records a refund or adjustment to a previous invoice.
Packing slip
Please note: pack the items from your warehouse or shipper (no prices).
UBL
UBL stands for Universal Business Language. It is widely used as an electronic invoice format in certain countries and industries.
CII
CII stands for Cross-Industry Invoice, also called Factur-X or ZUGFeRD. This electronic invoice format is optional for most users.
For developers
If you need more details about integration, we are happy to help. Tell us your stack, and we’ll tailor the guide to meet your needs. Please contact our support team for the integration guide. We keep the integration documentation simple for everyone.
- If you need any developer documentation, just let us know.
- This page does not contain any information on public replication details.
- Get in touch now, and we'll help you to integrate safely.
Need help now?
Contact us using one of the options below for support
Choose the option that suits you. We\'re here to support you.
For a quick reply, use WhatsApp.
Chat with our support team on WhatsApp, available in your preferred language.
WhatsApp us at +31 (0)85 124 95 15.We typically respond within 15 minutes.
Prefer to talk? Call us for help
Prefer to talk? Give us a call.
We provide help in English and Dutch.
Call us at +31 (0)85 124 95 15.Opening hours:
Monday to Friday, 9.00–17.00
Sat–Sun: Closed.
Email us for detailed support questions.
Technical questions? Email us for a reply in your language.
support@bridgesync.ioWe reply to emails within 24 hours, Monday to Friday.
Get started
Install BridgeSync and send professional PDF documents with your WooCommerce emails.